bdokp Privacy Policy – Your Data, Your Rights

This Privacy Policy explains what personal information bdokp collects, how it is used, how it is protected, and what rights you have regarding your data as a player on the bdokp platform.

Last updated: January 2026
bdokp is committed to protecting the privacy of all players. We collect only the personal information necessary to operate the platform, verify your identity, process payments, and maintain legal compliance. We do not sell your personal data to third parties.

This Privacy Policy ("Policy") applies to all users of the bdokp platform, including visitors who browse the site and registered players with active accounts. It covers all personal data collected through account registration, identity verification (KYC), payment processing, platform usage, customer support interactions, and any other touchpoint between you and bdokp. By using the bdokp platform, you acknowledge that you have read and understood this Policy and that you consent to the collection and use of your personal information as described herein. This Policy should be read in conjunction with the bdokp Terms & Conditions. Where there is a conflict between this Policy and the Terms & Conditions, the Terms & Conditions shall prevail.

Privacy at a Glance

📋
What We Collect

Registration details, KYC documents, payment info, device data, and usage activity on the platform.

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How We Protect It

SSL encryption on all transmissions. Passwords hashed. Access to personal data restricted to authorised personnel only.

🚫
No Data Sales

bdokp does not sell, rent, or trade your personal information to any third party under any circumstances.

✏️
Your Rights

You may request access to, correction of, or deletion of your personal data at any time by contacting support.

🍪
Cookies

bdokp uses functional and analytical cookies. You can manage cookie preferences through your browser settings.

📧
Contact Us

All privacy-related enquiries can be directed to [email protected]. We respond within 24 hours BST.

1. Information We Collect

bdokp collects personal information from players through several channels. The categories of information collected, and the circumstances in which each is collected, are set out below. We collect only the minimum information required for each specific purpose — we do not collect personal data speculatively or for undefined future use.

Registration data (name, phone number, email, date of birth, residential address)At registration
Identity verification documents (national ID, passport, selfie, proof of address) for KYCBefore first withdrawal
Payment data (bKash/Nagad/Rocket account numbers, transaction references — not full card numbers)On each deposit/withdrawal
Device and technical data (IP address, browser type, device model, OS version)Automatically on platform access
Usage data (games played, bets placed, session duration, feature interactions)Continuously during active sessions

2. How We Use Your Information

2.1
Account Operation and Service Delivery
The personal information you provide at registration is used to create and maintain your bdokp account, authenticate your identity when you log in, personalise your experience within the platform, and communicate with you about your account status, transaction history, and any service changes. Your phone number is used as your primary account identifier and for SMS-based verification codes. Your email address, if provided, is used for account-related notifications.
2.2
Identity Verification and Regulatory Compliance
KYC documents submitted to bdokp are used solely for the purpose of verifying that you are who you say you are, that you meet the minimum age requirement of 21, and that you are eligible to use the platform. KYC data is processed by authorised personnel and is not shared with any third party except where required by applicable law or anti-money laundering (AML) obligations. KYC documents are stored securely for the duration required by applicable record-keeping obligations and then deleted.
2.3
Payment Processing
Payment-related data — including your bKash, Nagad, or Rocket account reference, deposit and withdrawal transaction references, and timing data — is used to process your transactions, maintain your account balance, investigate any payment disputes, and comply with financial record-keeping obligations. bdokp does not store full bank account credentials or card numbers. Payment processing is handled in conjunction with licensed payment service providers who operate under their own privacy and security standards.
2.4
Platform Improvement and Analytics
Aggregated and anonymised usage data — such as the types of games most played, peak usage hours, most-used payment methods, and common navigation patterns across the platform — is used to improve the bdokp platform, prioritise new features, and optimise the player experience for users in Bangladesh. This analytical data does not identify individual players and is not linked back to personally identifiable information. bdokp does not use individual player behavioural data to target players with advertising outside of the platform.

3. Information Sharing and Third Parties

bdokp does not sell, rent, or trade your personal information to any third party. bdokp does not share your personal data with advertisers, data brokers, or marketing platforms. Limited sharing of personal data may occur in the following specific circumstances: (a) With licensed payment service providers (bKash, Nagad, Rocket, and partner banking institutions) for the sole purpose of processing your deposit or withdrawal transaction; (b) With identity verification service providers engaged to assist with KYC processing — these providers are contractually bound to process your data only for the stated verification purpose and to maintain appropriate security standards; (c) With legal authorities, regulatory bodies, or law enforcement agencies where bdokp is required to disclose information by applicable law, court order, or regulatory direction; (d) In the context of a business acquisition or merger — in which case players would be notified before their data is transferred to any new entity.

Game content on the bdokp platform is provided by third-party studios including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi. These providers may collect technical data (device type, connection speed, in-game event data) necessary to operate the game software. This data is collected under those providers' own privacy practices and is not accessible to bdokp. Players interacting with live dealer games from Evolution Gaming or Ezugi should note that those game sessions may be recorded for operational and regulatory purposes, as disclosed in the game providers' own terms.

4. Data Security

bdokp implements multiple layers of technical and organisational security measures to protect your personal data. All data transmitted between your browser or mobile device and the bdokp platform is encrypted using SSL (Secure Sockets Layer) technology. Account passwords are stored using industry-standard one-way hashing algorithms — bdokp's own technical team cannot read your stored password. Access to personally identifiable player data within bdokp's internal systems is restricted to authorised personnel who require it to perform their specific job function. All personnel with access to player data are subject to confidentiality obligations.

While bdokp takes the security of your personal data seriously and applies appropriate technical safeguards, no digital platform can guarantee absolute security against all possible threats. Players can contribute to their own account security by using a strong, unique password for their bdokp account, never sharing their login credentials with any person or third party, logging out of their account after each session when using a shared device, and notifying bdokp support immediately at [email protected] if they suspect unauthorised access to their account. Players in Dhaka, Chittagong, Sylhet, and other cities using shared internet connections or public Wi-Fi are especially encouraged to take these precautions.

5. Payment Data and Financial Privacy

When you make a deposit or withdrawal at bdokp via bKash, Nagad, or Rocket, the transaction is processed through those payment providers' own secure infrastructure. bdokp retains a transaction reference, amount, timestamp, and associated account identifier for each transaction, as required for financial record-keeping and dispute resolution. bdokp does not store full mobile banking credentials. The security of your bKash, Nagad, or Rocket account is governed by those providers' own terms and security measures — bdokp cannot access your mobile banking password or PIN. Players are reminded that bdokp will never ask for mobile banking PINs, OTPs, or passwords through any channel. Any communication claiming to be from bdokp and requesting such information should be treated as fraudulent and reported to bdokp support immediately.

6. Cookies and Tracking Technologies

bdokp uses cookies — small data files stored in your browser — to ensure the proper functioning of the platform. Strictly necessary cookies are used to maintain your logged-in session so that you do not need to re-authenticate on every page. Analytical cookies collect aggregated, anonymised data about how players navigate the platform, which pages are visited most frequently, and what device types are in use. This analytical data is used only for the purpose of improving the bdokp platform and is not used for cross-site advertising targeting or shared with advertising networks.

bdokp does not use tracking pixels, third-party advertising cookies, or behavioural profiling cookies. Cookies used on the bdokp platform are limited to those necessary for session management and platform analytics. You may disable cookies through your browser settings; however, disabling strictly necessary cookies will prevent you from remaining logged in to the platform and may affect your ability to use certain features. All modern mobile browsers (Chrome on Android, Safari on iOS) provide accessible cookie management tools in their settings menus.

7. Your Data Rights

As a player on the bdokp platform, you have the following rights in relation to your personal data. All requests should be submitted to [email protected]. bdokp will respond to all data rights requests within 30 days of receipt. There is no charge for exercising your data rights.

7.1
Right of Access
You may request a copy of all personal data that bdokp holds about you. This includes your account registration details, KYC status, transaction history, and any communications between you and bdokp support. Data access requests will be fulfilled within 30 days of receipt, subject to identity verification.
7.2
Right of Correction
If any personal data held by bdokp about you is inaccurate or out of date, you may request that it be corrected. For data that appears in your account profile (such as your phone number or email address), you may be able to update this directly within your account settings. For data held in other systems (such as KYC records), you must contact bdokp support to request a correction.
7.3
Right of Erasure
You may request the deletion of your personal data from bdokp's systems. Please note that bdokp is subject to financial record-keeping obligations that require the retention of transaction and account data for a defined period after account closure, even where a deletion request is made. Data that must be retained for legal compliance purposes cannot be deleted prior to the end of the mandatory retention period. Erasure requests will be processed within 30 days and you will be informed of what data can be deleted immediately and what must be retained, and for how long.
7.4
Right to Object to Processing
You may object to bdokp processing your personal data for purposes beyond those strictly necessary for account operation and legal compliance — for example, for platform improvement analytics. Where bdokp is processing your data for a purpose to which you object, and that purpose is not required by law, bdokp will cease that processing upon receipt of a valid objection. Objections should be submitted in writing to [email protected] with your account phone number and a clear description of the processing you are objecting to.

8. Data Retention

bdokp retains personal data only for as long as necessary to fulfil the purpose for which it was collected, or as required by applicable law. For active accounts, personal and account data is retained throughout the lifetime of the account. Following account closure, bdokp retains transaction records, KYC documentation, and account data for a minimum period required by applicable financial record-keeping regulations, after which this data is securely deleted. Support interaction records are retained for a period of 2 years after the interaction date, after which they are deleted. Anonymised analytical data (which does not identify individual players) may be retained indefinitely for platform improvement purposes.

9. Third-Party Platforms and External Links

The bdokp platform does not contain links to external websites. All content within the bdokp platform is operated by bdokp or by contracted third-party game providers as described in Section 3 of this Policy. Game providers on the bdokp platform (including but not limited to Pragmatic Play, Evolution Gaming, NetEnt, and Spribe) operate under their own privacy policies in relation to the technical data they collect to operate their game software. bdokp is not responsible for the data practices of third-party game providers. Players wishing to understand how a specific game provider handles data should consult that provider's published privacy documentation.

10. Changes to This Privacy Policy

bdokp reserves the right to update this Privacy Policy at any time. When material changes are made, bdokp will update the "Last updated" date at the top of this page. Where changes are significant, bdokp may also notify registered players through an account notification or the email address on file. Your continued use of the bdokp platform following any update to this Policy constitutes your acceptance of the revised Policy. Players are encouraged to review this Policy periodically. If you disagree with any changes to this Policy and wish to close your account, please contact bdokp support at [email protected].

Contact Us – Privacy Enquiries

If you have any questions about this Privacy Policy, wish to exercise any of your data rights, or have a concern about how bdokp is handling your personal information, please contact our support team. We aim to acknowledge all privacy-related enquiries within 24 hours Bangladesh Standard Time (BST, UTC+6) and to resolve them within 30 days.

Email: [email protected]

Continue Using bdokp

Your privacy is protected at bdokp. Now that you have reviewed our Privacy Policy, you are welcome to explore the full platform. If you have any remaining questions, our FAQ page has answers to the most common topics.

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